Privacy Policy

Effective Date: Aug 1, 2024
Ken-Mar Concrete ("we", "our", or "us") operates the website ken-mar.ca. This Privacy Policy describes how we collect, use, and protect the personal information you provide when you use our website and services, in compliance with legal and regulatory requirements, including 10DLC (10-digit long code) messaging compliance for SMS marketing.
Information We Collect

We collect the following personal information:

• Name

• Phone Number

• Email Address

• Mailing Address

This information is collected when you provide it through our website forms, service inquiries, or during any interaction with Ken-Mar Concrete.
How We Use Your Information

We use your personal information for the following purposes:

• To provide and improve our concrete manufacturing and delivery services

• To communicate with you regarding your service inquiries

• To send you marketing communications (with your consent) such as promotions, updates, and offers

• To notify you of important service updates

• To comply with legal obligations, including compliance with 10DLC requirements for SMS marketing
Mag-Netic Media CRM Platform

We use Mag-Netic Media CRM to store and manage your personal information. This platform is GDPR and CCPA compliant, ensuring your data is stored securely and processed lawfully. We do not sell, trade, or rent your personal information to third parties.
Data Sharing and Third-Party Services

We may share your personal data with third-party service providers only when necessary for the following:

• Processing payments

• Sending SMS messages (in compliance with 10DLC)

• Email marketing campaigns

These third parties are bound by confidentiality agreements and are prohibited from using your personal information for any other purpose.
10DLC Compliance (SMS Messaging)

To comply with the 10DLC regulations, you will receive an SMS opt-in request when you provide your phone number for marketing purposes. By opting in, you consent to receive promotional and service-related SMS messages. You may opt out at any time by replying "STOP" to any SMS message or contacting us directly at 1-403-741-0111.
Data Retention

We retain your personal information only for as long as is necessary to fulfill the purposes outlined in this Privacy Policy or to comply with legal obligations.
Cookies and Tracking Technologies

We may use cookies to enhance your experience on our website. Cookies help us analyze website traffic and improve our site's functionality. You can choose to disable cookies through your browser settings, but this may affect your user experience.
Your Rights

You have the right to:

• Access, correct, or update your personal information at any time.

• Withdraw your consent to receive marketing communications.

• Request the deletion of your data.

To exercise these rights, please contact us at [email protected] or 1-403-741-0111.
Changes to the Privacy Policy

We reserve the right to update this Privacy Policy at any time. Updates will be posted on this page with the "Effective Date" noted.